What we learn from reading complaints
Findings from the corpus, plus the full methodology behind every number on this site.
4,081
Documents read
12
Pain points
5
Problem clusters
5
Opportunities
227
Companies
Start here
The scoring methodology, in full
Seven dimensions, their exact weights, how evidence strength is computed without a model touching it, and the biases we know are in the data.
“A tool you can check is worth more than one you have to trust.”
Read the manifesto →Research writing
Findings, patterns and things the data changed our mind about.
Why Most Startup Ideas Fail Before Launch
The failure happens at idea selection, not execution.
The Workaround Is the Strongest Signal
Manual workarounds are pre-validated demand.
How to Read Complaint Data Without Fooling Yourself
The biases in complaint data, and how to correct for them.
Job Posts Are the Purest Demand Signal
Somebody already has a budget for this.